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Programme: First Contact Program  
Organisation: Canadian Red Cross - Toronto Region - Etobicoke Location
Numéros de téléphone: 416-480-2500 option 1
Sans frais: 1-866-902-4993
Télécopie: 416-480-2777
Adresse courriel: firstcontactontario@redcross.ca
Site Web: www.redcross.ca/how-we-help/migrant-and-refugee-se...
Adresse postale:
Programs held at various sites or online
557 Dixon Rd, Unit 122
Etobicoke, ON
M9W 6K1
Intersection: Martin Grove Rd and Dixon Rd
Point géographique: Toronto (West Humber—Clairville)
Accessibilité: Partiellement accessible    Partiellement accessible
Notes sur l'accessibilité: Programs held at various sites or online
Heures d’ouverture:
  Service
Lun08h-20hOuvert
Mar08h-20h
Mer08h-20h
Jeu08h-20h
Ven08h-20h

Exécutifs: Liane Fernandes - VP, Ontario
Conrad Sauvé - CEO
Personnes-ressources publiques: Jean Suh - Advisor, Programs
Description des services: A program that provides an efficient and humanitarian approach to address the most pressing issues of refugee claimants

First Contact aims to:
  • Provide accurate information about emergency shelter, social services, legal and health services
  • Walk through orientation and general information that includes a high-level review of the refugee determination process, Interim Federal Health, legal aid, the shelter system, social services, English classes, work permits and more
  • If needed, provide a light meal, tokens or other supports
  • Provide 24/7 telephone information and referral services, focused primarily on after-office-hours referrals for newly arriving refugee claimants

Frais: Free
Procédé et formulaires: Varies by program
Admissibilité / population desservie: Primarily for refugee claimants
Langues: English
Langues - Notes generals: Other - Interpretation services may be available
Zone(s) desservie(s):
Toronto and area  
Voir aussi: Immigration, services pour les nouveaux arrivants, et les réfugiés
Ressources d'information et d'orientation
Lignes de crise en santé mentale

Les présents renseignements ont été entièrement mis à jour le mars 14, 2025

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